Effective Date: 2025-01-01
At SG-Shop, we’re committed to making your shopping experience even more rewarding with hassle-free delivery. This policy outlines our shipping guidelines for orders within Singapore.
Delivery Scope
We offer shipping exclusively within Singapore, covering all residential and commercial addresses, including Sentosa, Tuas, and remote areas.
Delivery Timelines
- Standard Delivery: 2-3 business days from order confirmation (excludes weekends and public holidays).
- Orders placed before 12 PM on weekdays are prioritized for next-day dispatch.
- During peak periods (e.g., sales events, public holidays), slight delays may occur—we’ll keep you updated via SMS/email.
Shipping Fees
Free standard delivery on all orders—no minimum purchase required!
Order Tracking
Once your order ships, you’ll receive a tracking number via email/SMS. Track your package in real time through our website or the logistics partner’s portal.
Delivery Notes
- Ensure someone is available to receive the package at the provided address.
- If no one available, our courier will leave a delivery notice with re-delivery options or a pickup location.
- We are not liable for delays due to incorrect addresses provided by customers.
For shipping inquiries, contact us at +65 5689 9999 or sgshop@Singapore.com.
